Employee Relations Specialist

4 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Qureos Inc Full time

Key Responsibilities:

  • Assist in managing disciplinary grievances and research misconduct inquiries by providing guidance on meeting procedures and documentation. Prepare inquiries, reports, and correspondence to facilitate the process.
  • Participate in disciplinary and appeal committees, offering advice on appropriate sanctions, including potential termination, while ensuring necessary support is sought.
  • Advise leadership teams on effectively handling formal employee relations matters, ensuring a consistent approach that complies with relevant legislation and aligns with organizational policies and procedures.
  • Provide conflict resolution advice to managers and colleagues as an alternative to formal employee relations processes.
  • Coach and mentor managers and colleagues to collaboratively resolve conflicts in a constructive manner.
  • Establish and nurture strong working relationships with Investigating Officers, leaders, and all HR personnel.
  • Contribute to fostering positive employee relations by delivering timely and accurate advice and guidance.
  • Stay informed about labor laws and best practices in HR and employee relations.
  • Maintain and audit HR information systems to ensure accurate employee relations data is recorded and generate reports for HR leadership and the business as needed.
  • Facilitate workshops covering a variety of employee relations topics.
  • Create and manage an employee relations case management log to ensure information is precise and current.
  • Keep the Senior HR leadership team informed about all employee relations cases.
  • Take an active role in enhancing the management of employee relations throughout the organization.
  • Engage in specific HR/employee relations projects as requested by the HR leadership team.
  • Promote and support equitable opportunities across all employment areas.
  • Provide assistance and information to other HR functions and departments as necessary.

Qualifications:

  • Bachelor's degree or diploma in Human Resources or Business Management.
  • CIPD qualification or progress towards it (preferred).
  • Minimum of 5 years of general HR experience.
  • At least 3 years in an employee relations role, with experience managing disciplinary actions and investigations.
  • Thorough understanding of labor laws and regulations, with the ability to interpret and apply relevant legal guidelines and policies.
  • Exceptional English communication skills, both written and verbal.
  • Strong interpersonal and customer service abilities.
  • Proficient in computer skills, including advanced MS Excel capabilities.
  • Able to provide remote employee relations support for multiple locations.
  • Highly organized with a keen attention to detail, capable of prioritizing and managing a high volume of cases and inquiries to meet deadlines.
  • Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and make data-driven recommendations.
  • Proven ability to handle sensitive employee relations matters with professionalism, confidentiality, and fairness.
  • Ability to maintain composure and professionalism in challenging situations.
  • Demonstrated career progression in various HR disciplines, with experience in team management and operational hospitality or guest services being advantageous.
  • Proficiency in multiple languages is a plus.
  • Strong analytical skills.


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