Hospitality Operations Director
6 days ago
Job Description:
The successful candidate will be responsible for managing the day-to-day operations of a high-end restaurant, including staff supervision, customer service, and inventory management.
Key responsibilities include ensuring high standards of food quality, hygiene, and safety, as well as training and mentoring staff to uphold service standards and maximize productivity.
In addition, the individual will develop and implement strategies to achieve sales targets and profitability goals, handle guest inquiries, complaints, and feedback in a professional and timely manner, and collaborate with the kitchen team to create innovative menu offerings and specials.
Required Skills and Qualifications:
- Bachelor's degree in hospitality or other related field
- Minimum of 3 years' experience in a similar position, preferably in a luxury hotel/restaurant environment
- Experience working in a multi-cultural environment
- Strong leadership and management skills with the ability to motivate and inspire a team
- Able to work with speed and efficiency while maintaining a positive attitude
- Basic knowledge in financial aspects of outlet operations
- Knowledge of Micros system and MS Office
- Fluent in spoken and written English
- Proficiency in another foreign language would be advantageous
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