CRM Strategy and Operations Specialist

4 days ago


Dubai, Dubai, United Arab Emirates Client of Talentmate Full time

Client of Talentmate is looking for a strategic CRM Executive to drive customer engagement and retention.

The ideal candidate will have a strong background in CRM tools, data analysis, and customer lifecycle management.

The Senior CRM Executive will be responsible for developing and executing CRM strategies to drive customer retention and engagement.

Key Responsibilities:
  • Develop and execute CRM strategies to drive customer retention and engagement.
  • Oversee email marketing campaigns, SMS, push notifications, and loyalty programs to improve customer engagement.
  • Work closely with marketing, sales, and product teams to align CRM efforts with business goals.
Requirements:
  • Bachelor's degree in Marketing, Business Administration, or a related field.
  • 3-5 years of experience in CRM, customer engagement, or digital marketing.
  • Hands-on experience with CRM platforms such as Salesforce, HubSpot, Zoho, or Microsoft Dynamics.


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