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ERP Business Analyst

2 months ago

Dubai, Dubai, United Arab Emirates Property Finder Full time
Job Description

**ERP Business Analyst**

We are seeking an experienced ERP Business Analyst to join our team at Property Finder. As an ERP Business Analyst, you will play a key role in ensuring the smooth operation of our ERP system, providing technical support to end-users, and collaborating with cross-functional teams to drive business process improvements.

Key Responsibilities
  • System Configuration and Support
    • Configure and customize the ERP system to meet business requirements
    • Provide technical support to end-users, troubleshooting issues and resolving system-related problems
  • Business Process Improvement
    • Analyze existing business processes and workflows to identify areas for improvement
    • Recommend, document, and implement process enhancements to maximize user productivity
  • Collaboration and Communication
    • Collaborate with cross-functional teams, including ERP/IT and functional departments, to effectively integrate ERP systems with other business applications
    • Communicate technical information to non-technical stakeholders, ensuring seamless business operations
  • Documentation and Training
    • Maintain comprehensive documentation of ERP system architecture and configurations, customizations, and processes
    • Develop and deliver training programs and materials to educate employees on ERP system usage and best practices
Requirements
  • Education
    • Bachelor's degree in Information Technology, Business Administration, or a related field
    • Master's degree preferred
  • Experience
    • 5+ years ERP consulting or support experience, with at least 2 years working with Oracle NetSuite cloud ERP
  • Skills and Certifications
    • SuiteFoundation certification for NetSuite ERP, with NetSuite Administrator Certification preferred
    • Comprehensive understanding of main NetSuite ERP modules, including core financials, one world, procurement, and sales order processing
    • Knowledge of business processes, including Order to Cash, Procure to Pay, Fixed Assets, and Record to Report
Preferred Qualifications
  • Experience with Revenue Recognition processes using NetSuite or other cloud ERP
  • Knowledge of NetSuite's SSO and SuiteFlow
  • Experience supporting NetSuite integrated applications, including leveraging Oracle and other support resources
  • Experience using middleware solutions (preferably Celigo) for efficient and maintainable integrations