Customer Service Specialist

1 week ago


Dubai, Dubai, United Arab Emirates Iiqaf Full time

The IIQAF Group of Companies is a global leader in providing services across various industries, including hospitality, information technology, tourism, insurance, and healthcare.

Job Overview

We are seeking an experienced Customer Service Specialist to join our dynamic team. In this role, you will be responsible for delivering exceptional customer service experiences throughout the customer lifecycle.

Key Responsibilities
  1. Manage customer inquiries and complaints in a professional and courteous manner.
  2. Provide expert guidance and advice on product features, service options, and pricing to customers.
  3. Maintain a high level of customer satisfaction by serving as an interface between customers and IIQAF staff.
  4. Build rapport with customers and develop long-term relationships through personalized support.
  5. Foster open communication with customers to address their needs and concerns.
  6. Stay up-to-date with industry trends and emerging technologies to provide informed solutions.
Requirements
  1. High school diploma/GED or higher.
  2. Previous experience in a customer-facing role or related position.
  3. Excellent communication, problem-solving, and interpersonal skills.
  4. Knowledge of relevant software systems and tools.
  5. Ability to work in a fast-paced environment and adapt to changing customer needs.


  • Dubai, Dubai, United Arab Emirates blu Intelligent Health Solutions Full time

    We are looking for a highly motivated Customer Service Specialist to join our team at blu Intelligent Health Solutions.In this full-time on-site role, the Customer Service Specialist will be responsible for providing exceptional customer service, resolving issues, and exceeding customer expectations.Key qualifications include:Strong communication and...


  • Dubai, Dubai, United Arab Emirates D Tech IT Solutions Full time

    Job Title: Customer Service SpecialistWe are seeking a skilled Customer Service Specialist to join our team in Dubai. In this role, you will work with various systems, software, and hardware, adhering to standard procedures for escalating unresolved issues to internal departments.You will be responsible for researching, diagnosing, troubleshooting, and...


  • Dubai, Dubai, United Arab Emirates beBee Careers Full time

    Job SummaryWe are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Specialist. In this role, you will be responsible for providing exceptional service to our customers, resolving issues efficiently, and promoting our products or services.Main Responsibilities


  • Dubai, Dubai, United Arab Emirates Jex - Recruitment for scaling businesses Full time

    Job DescriptionCustomer Service SpecialistWe are working with an E-commerce company who are expanding their team in Dubai and seeking a Customer Service Specialist to help enhance the customer experience.Job Responsibilities- Communicate professionally with both suppliers and customers.- Manage and resolve customer inquiries related to orders,...


  • Dubai, Dubai, United Arab Emirates Jex - Recruitment for scaling businesses Full time

    Recruitment for scaling companies in MENA, helping grow your teamsCustomer Service SpecialistWe are working with an E-commerce company who are expanding their team in Dubai and seeking a Customer Service Specialist to help enhance the customer experience.Job ResponsibilitiesCommunicate professionally with both suppliers and customers.Manage and resolve...


  • Dubai, Dubai, United Arab Emirates Jex - Recruitment for scaling businesses Full time

    Recruitment for scaling companies in MENA, helping grow your teams Customer Service Specialist We are working with an E-commerce company who are expanding their team in Dubai and seeking a Customer Service Specialist to help enhance the customer experience. Job Responsibilities Communicate professionally with both suppliers and customers. Manage and...


  • Dubai, Dubai, United Arab Emirates Jex - Recruitment for scaling businesses Full time

    Recruitment for scaling companies in MENA, helping grow your teams Customer Service Specialist We are working with an E-commerce company who are expanding their team in Dubai and seeking a Customer Service Specialist to help enhance the customer experience. Job Responsibilities Communicate professionally with both suppliers and customers. Manage and...


  • Dubai, Dubai, United Arab Emirates Acoup Institute Inc. Full time

    Acoup Institute Inc. is seeking a proactive and dynamic Customer Service Specialist to manage client interactions, resolve issues, and ensure smooth service delivery.The ideal candidate will have a problem-solving mindset, work well under pressure, and collaborate effectively with internal teams to provide comprehensive support.Key Responsibilities:Manage...


  • Dubai, Dubai, United Arab Emirates Boston Scientific Gruppe Full time

    About the Role:Boston Scientific Gruppe is seeking a highly skilled Customer Service Specialist to join their team. As a key member of our international team, you will be responsible for managing order handling, product allocation, and shipments creation for global distributors.Key Responsibilities:Process orders and organize shipments including requesting...


  • Dubai, Dubai, United Arab Emirates BlueSnap, Inc Full time

    At BlueSnap, Inc., we are committed to delivering exceptional customer service and support. As a Customer Service Specialist, you will play a critical role in ensuring our clients receive the highest level of service.Your primary responsibility will be to address customer inquiries, resolve issues promptly, and provide accurate information regarding our...


  • Dubai, Dubai, United Arab Emirates beBee Careers Full time

    About the RoleWe are seeking a highly skilled Aviation Customer Service Specialist to join our team. In this role, you will manage all aspects of service delivery for assigned airline customers. Your primary responsibility will be to act as a management interface between the client and internal stakeholders. You will identify client needs, potential service...


  • Dubai, Dubai, United Arab Emirates adidas Full time

    Job OverviewWe are looking for a talented Customer Service Specialist to provide exceptional customer service and contribute to the success of our store. In this role, you will be responsible for effectively serving and selling to customers, passionately inspiring consumer loyalty, and diligently executing store operations.Main Responsibilities:Process...


  • Dubai, Dubai, United Arab Emirates Global Service Full time

    As a retail sales associate at Global Service, you will play a critical role in providing an exceptional customer experience. Your primary responsibility will be to welcome customers warmly and assist them in finding the products they need.Key QualificationsStrong communication and interpersonal skills.Customer-focused with a friendly and approachable...


  • Dubai, Dubai, United Arab Emirates Approach People Recruitment Full time

    Our client, a leading ecommerce company in the automotive parts industry, sells over 5 million parts annually across Europe and works with 30,000+ partners. They are currently seeking several Customer Service Specialists to join their team in Dubai (Jumeirah Lake Towers).Your Key Responsibilities:Communicate professionally and effectively with suppliers and...


  • Dubai, Dubai, United Arab Emirates EXEED UAE Full time

    Direct message the job poster from EXEED UAE Talent Acquisition Specialist at Al Ghurair Motors | Ex- Cars24 At Al Ghurair, we remain dedicated to driving innovation and shaping the future. As we continue to look for the best and brightest talent to scale our growth, we are excited to announce an amazing opportunity for a Customer Service Specialist at our...


  • Dubai, Dubai, United Arab Emirates Mayas Brand Studio Full time

    About UsAt Mayas Brand Studio, we are committed to delivering exceptional customer experiences. We are seeking a highly motivated and organized Customer Service Specialist to join our team.Key ResponsibilitiesManage customer orders, resolving any issues that may arise.Update product information on our website to ensure accuracy.Respond to customer inquiries...


  • Dubai, Dubai, United Arab Emirates beBee Careers Full time

    The Perfect CandidateWe're looking for a dedicated and enthusiastic Customer Service Specialist to join our team. If you have a passion for delivering exceptional customer experiences and a commitment to excellence, we'd love to hear from you!Key RequirementsDevelop and maintain a comprehensive understanding of our beverage offerings, providing expert advice...


  • Dubai, Dubai, United Arab Emirates AW Connect Full time

    About the JobWe are seeking a talented Customer Service Specialist to join our team at AW Connect. As a key member of our logistics operations, this role involves handling customer inquiries, ensuring accurate documentation, and coordinating with internal and external stakeholders to ensure smooth shipping operations.Key Responsibilities:Customer Service:...


  • Dubai, Dubai, United Arab Emirates JR Travel Service Full time

    Job Description">We are seeking a highly motivated and organized Billing Cashier to join our team at JR Travel Service. As a key member of our team, you will be responsible for managing cash transactions, processing customer payments accurately, and providing exceptional customer service.The role requires strong organizational skills, attention to detail,...


  • Dubai, Dubai, United Arab Emirates Abroad Work Full time

    We are seeking a motivated and results-driven Customer Service Specialist to join our Abroad Work team in Dubai, UAE.About the JobThis is an exciting opportunity for a talented individual to work as a Telesales Consultant, servicing inbound inquiries and making outgoing phone calls related to motor insurance products.Key Responsibilities:Prepare and present...