Card Fraud Analyst

6 days ago


Dubai, Dubai, United Arab Emirates XAD Technologies Full time

XAD Technologies seeks a skilled Card Fraud Specialist to join our team. This role plays a crucial part in safeguarding our assets and reputation by investigating and resolving card fraudulent activities.

Key Responsibilities:
  • Monitor alerts, transactions, and customer accounts for signs of card fraudulent activity using our fraud detection tools and systems.
  • Investigate suspicious activities to confirm card fraud, including engagement with our operations team requesting contact with customers for verification and analyzing transaction patterns.
  • Prepare detailed reports on fraud cases, including findings and outcomes, and make recommendations to prevent future fraud.
Requirements:

To be successful in this role, you will need:

  • 3+ years of proven experience as a Fraud Specialist specializing in Card Fraud.
  • Experience or knowledge of using card fraud or broader fraud-related systems (e.g., Falcon, Visa Risk Manager).
  • A minimum Bachelor's degree.

You should also possess strong analytical and problem-solving skills, excellent communication and interpersonal skills, and proficiency in using card fraud or other fraud management-related systems.



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