Senior Technology Product Manager Global Payments Solutions

3 days ago

Dubai, Dubai, United Arab Emirates Talent Pal Full time
Job Description

HSBC is seeking an experienced professional to join our team as a Senior Technology Product Manager for Global Payments Solutions. This role will be accountable for the delivery of Payments projects in the MENAT region and managing programs that require the implementation of payment solutions to benefit our Business Customers and Stakeholders while achieving the Bank's regulatory commitments.

Key Responsibilities
  • Be the technology interface for business stakeholders and provide consultancy on the development and deployment of payment systems to enable business initiatives, mitigate operational risks, and achieve automation.
  • Lead the solutionizing for regional Domestic & Emerging Payments (DOME) sub-value stream, including strategic & enhancements in Low Value schemes like ACH, Direct Debits, Wage Protection System, and Cheque Clearing system, as well as Domestic RTP (Real Time Payments) & R2P (Request to Pay) schemes.
  • Interface with Central Banks and Third-party vendors to comply with the fast-evolving and demanding Regulatory environment across the region.
  • Play a key role in leading teams to deliver Technology solutions and support to the end-user, working as part of a Senior Technology team engaging the engineering and service support functions, acting as the representative of business users, and defining requirements.
  • As a GPS Technical Product Owner in Agile projects, lead various GBGF Tech teams throughout the project lifecycle, requirements gathering, design, development, testing, and deployment to ensure smooth delivery within defined scope, quality, time, and budget.
  • Produce and maintain project artifacts & deliverables like Business Requirements Document, End-to-end Customer Journeys, Process Flow & Sequence Diagrams, and JIRA Backlog (Initiatives, Epics, User Stories).
  • Monitor the ongoing progress of projects within the MENAT GPS Technology portfolio, review and prioritize new requests, provide cost & effort estimates, facilitate project funding and resource engagement, and coordinate activities and tasks across suppliers from GPS and other GBGF Tech Teams regionally and globally to achieve project goals.
  • Effectively manage and collaborate with senior leadership teams & stakeholders across Lines of Businesses, Operations, and Global Functions, manage project risks, issues, and dependencies with prompt resolution and escalation of blockers that could impact the delivery scope, budget, or timelines, and ensure compliance with project management frameworks and internal standards, controls, and processes for effective governance.
Requirements
  • Deep subject matter expertise of Payments and Transaction Processing domain, including hands-on proficiency in Swift MT & MX Messaging standards for CBPR, HVPS, IAP, and Local scheme specifications used in MENAT markets.
  • Well-versed with domestic clearing systems (RTGS, ACH, RTP, etc.) and Multi-country/Multi-currency RTGS systems like AFAQ and Buna prevalent in MENAT region.
  • Sound knowledge of concepts like Payment Transparency, Sanctions Screening, Transaction Monitoring, Fraud Checks, Liquidity Management, Reconciliation, and FX Transparency.
  • Strong understanding of Wholesale IT structures, processes, and objectives across the Group, as well as operational and financial functioning of GPS Technology.
  • High level of drive and motivation to ensure delivery of a broad range of projects simultaneously across GPS Technology portfolio.
  • Proven ability to articulate complex issues concisely and in simple language to support problem analysis and recognition of the global remit of this role.
  • Outstanding relationship management, collaboration, and influencing skills.
  • Excellent interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels across the Group.
  • Proven experience of positive, challenging interactions with Senior Executives across the business and DBS.
  • Strong background of technical product ownership and management with a proven ability to deliver end-to-end Payment solutions.
  • Practical experience of major IT transformation activities.
  • Strong financial analytical background and proven ability in financial/analytical reasoning, including being able to contextualize financial data into business activities and conclusions.

We are particularly interested in people with a passion and a track record for designing and building systems for managing Payment processing, distributed high-performant configuration data management solutions, and solutions with design focus on scalability and resilience from the outset.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected, and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons, irrespective of but not limited to their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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