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Retail Store Operations Manager

2 months ago

Dubai, Dubai, United Arab Emirates APPAREL Group Full time

Job Summary:

The Store Manager is a key member of the APPAREL Group team, responsible for overseeing the daily operations of our retail stores. This role requires a strong leader who can motivate and guide staff to achieve sales targets, maintain a high level of customer service, and ensure the overall success of the store.

Key Responsibilities:

  • Leadership and Guidance: Brief and guide staff on achieving daily, weekly, and monthly sales targets, ensuring they have the necessary product knowledge and skills to succeed.
  • Visual Merchandising: Maintain a high level of visual merchandising standards in the store, ensuring a consistent and appealing store environment that meets the brand's expectations.
  • Stock Management: Ensure minimal stock loss by maintaining accurate stock levels, managing stockrooms, and implementing effective inventory control procedures.
  • Operational Efficiency: Implement operating procedures at the store, ensuring all staff adhere to the brand's policies and procedures.
  • Sales and Revenue Growth: Apply creative techniques to achieve and exceed sales targets, ensuring the store is maximizing revenue opportunities.
  • Customer Service: Ensure a high level of customer service, responding to and anticipating customer needs, and promoting the Club Apparel Loyalty Program to drive repeat sales.
  • Security and Compliance: Maintain awareness and vigilance at all times regarding security in the store, ensuring a safe and secure environment for customers and staff.
  • Brand Knowledge: Stay up-to-date on various brands within the group, enabling suggestive selling to customers and driving sales growth.
  • End-to-End Store Operations: Take ownership of end-to-end store operations, ensuring seamless execution of daily tasks and responsibilities.
  • Physical Demands: Be physically fit to stand for extended hours and perform heavy lifting, ensuring the ability to meet the demands of the role.