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Healthcare Services Coordinator

1 week ago


Dubai, Dubai, United Arab Emirates Fakeeh University Hospital Full time
About the Job

Fakeeh University Hospital seeks a qualified Healthcare Services Coordinator to join its team. The successful candidate will serve as a link between the Nurse Manager and department heads in the absence of the Nurse Manager and the Administrator on call.

This key role involves covering the Nursing Department and other patient care areas during day and night shifts, requiring extensive knowledge of hospital and nursing policies, procedures, and independent judgment.

The ideal candidate will possess strong organizational and interpersonal skills, with the ability to determine appropriate courses of action in complex situations.

A minimum of 5 years recent acute care experience in a supervisory role is desired, along with active DHA licensure or eligibility as a Registered Nurse.

  1. Promote the hospital's mission, vision, and values
  2. Assess patient care requirements through rounds in the Emergency Department and other hospital areas
  3. Develop and implement staffing plans based on patient acuity, census, and available staff
  4. Serve as a resource for clinical challenges and provide efficient utilization of staffing resources
  5. Provide immediate follow-up, documentation, and communication of incidents
  6. Respond to emergency situations and assist as necessary
  7. Act as a resource in identifying and solving administrative/operational challenges
  8. Anticipate potential challenges and set shift priorities accordingly
  9. Work collaboratively to solve challenges in a fair and consistent manner
  10. Report significant incidents and outcomes to the administrator-on-call
  11. Ensure adherence to hospital and nursing philosophy, policies, and procedures