Current jobs related to Healthcare Service Excellence Coordinator - Dubai, Dubai - Cigna Health and Life Insurance Company

  • Healthcare Operations Coordinator

    7 days ago

    Dubai, Dubai, United Arab Emirates NMC Healthcare LTD Full time

    Job DescriptionNMC Healthcare LTD is looking for a Healthcare Operations Coordinator to coordinate laboratory operations, manage workflow, and ensure high-quality patient care. This role involves providing administrative support, managing laboratory supplies, and maintaining accurate records.Key Responsibilities:Workflow Coordination: Coordinate laboratory...

  • Medical Coordinator with Healthcare Expertise

    2 days ago

    Dubai, Dubai, United Arab Emirates OnTime HealthCare Services Full time

    OverviewAt OnTime HealthCare Services, we are seeking a highly skilled and organized Medical Coordinator with Healthcare Expertise to join our team. As a key member of our healthcare team, you will be responsible for coordinating patient appointments, managing medical records, and ensuring seamless communication between patients and healthcare providers.

  • Healthcare Services Coordinator

    6 days ago

    Dubai, Dubai, United Arab Emirates Uplift People Consulting Full time

    About Uplift People ConsultingOur mission at Uplift People Consulting is to provide innovative solutions to improve healthcare outcomes and quality of life. We are seeking a highly motivated and experienced professional to join our team as a Healthcare Services Coordinator.Job DescriptionThe Healthcare Services Coordinator will be responsible for:Supporting...

  • Healthcare Services Coordinator

    1 day ago

    Dubai, Dubai, United Arab Emirates GluCare Full time

    About GluCare Integrated Diabetes Center:We are a pioneering healthcare organization dedicated to delivering innovative diabetes management solutions.Our mission is to provide exceptional patient care and service, enhancing patient outcomes and experiences.We are seeking a highly skilled and caring Healthcare Services Coordinator to join our team.This role...

  • Healthcare Operations Coordinator

    6 days ago

    Dubai, Dubai, United Arab Emirates MedNet Global Healthcare Solutions LLC Full time

    About the RoleThis is an exciting opportunity for a Healthcare Operations Coordinator to join our team at MedNet Global Healthcare Solutions LLC. As a Healthcare Operations Coordinator, you will be responsible for auditing claims data to identify any fraud, waste, and abuse activities, ensuring accuracy and consistency of data, and forwarding approved claims...

  • Sales Representative for Healthcare Services

    6 days ago

    Dubai, Dubai, United Arab Emirates OnTime HealthCare Services Full time

    Sales Role for Healthcare GrowthWe're looking for an ambitious Sales Representative to spearhead our healthcare services sales efforts. The ideal candidate will excel at building relationships, identifying opportunities, and closing deals.Key Responsibilities:Conduct targeted sales outreach to healthcare businesses and organizationsDevelop tailored sales...

  • Healthcare Operations Manager

    4 days ago

    Dubai, Dubai, United Arab Emirates OnTime HealthCare Services Full time

    Job Description:OverviewOnTime HealthCare Services is seeking a dedicated and experienced Operations Executive to oversee the daily operations of our HomeCare division, Doctor On Time. In this role, you will be responsible for managing the operational aspects of our home healthcare services, ensuring exceptional delivery of care to our...

  • Administrative Coordinator for Medical Services

    2 days ago

    Dubai, Dubai, United Arab Emirates OnTime HealthCare Services Full time

    Key ResponsibilitiesIn this role as an Administrative Coordinator for Medical Services, you will be responsible for ensuring the smooth operation of our healthcare facility. Key responsibilities include:Managing patient appointment schedulesAssisting with medical billing and insurance inquiriesProviding exceptional customer service to patients and healthcare...

  • Healthcare Liaison Specialist

    2 days ago

    Dubai, Dubai, United Arab Emirates OnTime HealthCare Services Full time

    About the RoleWe are looking for a dedicated and compassionate Healthcare Liaison Specialist to assist in managing daily operations at our healthcare facility. The ideal candidate will have a strong background in healthcare and possess excellent organizational and communication skills.Coordinate patient schedules and appointmentsManage medical records and...

  • Healthcare Recruiter

    1 day ago

    Dubai, Dubai, United Arab Emirates OnTime HealthCare Services Full time

    Join Our Team: Healthcare RecruiterWe are OnTime HealthCare Services, a leading provider of healthcare staffing solutions. Our team is dedicated to delivering exceptional service and support to our clients and candidates. We are seeking a skilled Healthcare Recruiter to join our team and contribute to our mission.ResponsibilitiesRecruitment Strategy...

  • Outdoor Sales for Selling Services Ontime Healthcare

    6 days ago

    Dubai, Dubai, United Arab Emirates OnTime HealthCare Services Full time

    Outdoor Sales for Selling Services Ontime HealthcareOntime Group is seeking a dynamic and results-driven Outdoor Sales professional to join our team focused on selling Ontime Healthcare services. This role will involve engaging with potential clients in various settings to promote and sell our healthcare offerings, driving growth within the...

  • Customer Service Representative Healthcare

    2 days ago

    Dubai, Dubai, United Arab Emirates OnTime HealthCare Services Full time

    OnTime HealthCare Services is seeking a Customer Service Representative to join our team at our Aesthetic Clinic located in Dubai. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support.About the RoleWarmly greet and welcome clients upon arrival, ensuring a seamless experience from the...

  • Home Healthcare Male Operations Specialist Arabic Speaking

    5 days ago

    Dubai, Dubai, United Arab Emirates OnTime HealthCare Services Full time

    OnTime Group is seeking a Home Healthcare Male Operations Specialist who is Arabic speaking to enhance our operational efficiencies in the home healthcare division. This role will focus on ensuring the delivery of high-quality patient care and effective coordination of home healthcare services.Key Responsibilities:Manage and oversee daily operations within...

  • Business Development Executive for Healthcare Training

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Alleanza Healthcare LLC Full time

    We are looking for an enthusiastic and proactive Business Development Executive to join our team and help drive the growth of our healthcare training services. In this role, you will focus on identifying new business opportunities, building relationships with healthcare organizations, and promoting our training solutions to improve skills and compliance in...

  • Recruiter Healthcare

    11 hours ago

    Dubai, Dubai, United Arab Emirates OnTime HealthCare Services Full time

    Ontime Group is on the lookout for a proactive and dedicated Recruiter specializing in the healthcare sector. In this role, you will be responsible for sourcing, attracting, and hiring top talent within the healthcare industry to meet the staffing needs of our clients.Key Responsibilities:Develop and implement effective recruitment strategies to attract...

  • Business Development Executive for Healthcare Training

    5 days ago

    Dubai, Dubai, United Arab Emirates Alleanza Healthcare LLC Full time

    We are looking for an enthusiastic and proactive Business Development Executive to join our team and help drive the growth of our healthcare training services. In this role, you will focus on identifying new business opportunities, building relationships with healthcare organizations, and promoting our training solutions to improve skills and compliance in...

  • Healthcare Operations Coordinator

    2 days ago

    Dubai, Dubai, United Arab Emirates Medbiomate Full time

    About MedbiomateWe are a leading healthcare organization dedicated to providing exceptional medical services to our patients. Our team is passionate about delivering compassionate care, and we strive to create a positive impact on our community.Job OverviewWe are seeking a skilled Filipino Coordinator with Medical Background to join our team. This individual...

  • Healthcare Recruitment Specialist

    1 day ago

    Dubai, Dubai, United Arab Emirates OnTime HealthCare Services Full time

    Company OverviewWe are OnTime HealthCare Services, a leading provider of healthcare staffing solutions. Our team is dedicated to delivering exceptional service and support to our clients and candidates.Job DescriptionSourcing and AttractionWe are seeking a proactive and dedicated Talent Acquisition Expert in Healthcare to join our team. In this role, you...

  • Female Reproductive Healthcare Professional

    7 days ago

    Dubai, Dubai, United Arab Emirates Illaaj Healthcare Full time

    About Illaaj Healthcare: At Illaaj Healthcare, we pride ourselves on delivering world-class healthcare services to our community. Our state-of-the-art facilities and cutting-edge technology enable us to provide patients with access to the latest medical treatments and procedures.Job Description: We are seeking an experienced Gynecologist to join our team of...

  • Healthcare Sales Professional

    6 days ago

    Dubai, Dubai, United Arab Emirates OnTime HealthCare Services Full time

    Outdoor Sales for Selling ServicesWe are seeking a results-driven Outdoor Sales professional to promote and sell our healthcare offerings. This role will involve engaging with potential clients in various settings, driving growth within the community.Responsibilities:Cold calling and face-to-face meetings to generate new leadsIdentifying key decision-makers...

Healthcare Service Excellence Coordinator

1 week ago

Dubai, Dubai, United Arab Emirates Cigna Health and Life Insurance Company Full time

Cigna Healthcare is committed to delivering exceptional service to its customers, and we are seeking a highly skilled Healthcare Service Excellence Coordinator to join our team. As a key member of our customer service department, you will be responsible for coordinating service excellence initiatives and ensuring that all customer interactions are handled in accordance with relevant healthcare regulations and company policies.

The ideal candidate will have a strong background in customer service, with experience in managing service excellence initiatives and providing excellent customer satisfaction. You will be required to communicate effectively with customers, both verbally and in writing, and provide high-quality solutions that meet their needs.

This role involves working closely with various departments within Cigna Healthcare to ensure that all customer interactions are handled in accordance with relevant healthcare regulations and company policies. You will also be responsible for preparing detailed reports on service excellence trends and outcomes for management review.

To succeed in this role, you will need to possess exceptional interpersonal skills, with the ability to handle sensitive situations with tact and diplomacy. Strong analytical and problem-solving skills are also essential, as well as the ability to work independently with minimal supervision.

Key Responsibilities:
  • Coordinate service excellence initiatives and ensure all customer interactions are handled in accordance with relevant healthcare regulations and company policies
  • Communicate effectively with customers, both verbally and in writing
  • Work closely with various departments to ensure compliance with healthcare regulations and company policies
  • Prepare detailed reports on service excellence trends and outcomes for management review
Qualifications and Skills:
  • UAE National
  • Bachelor's degree in Business Administration, Healthcare Management, or a related field
  • Previous experience in a customer service or service excellence coordination role, preferably in the healthcare sector
  • Excellent written and verbal communication skills in both English and Arabic
  • Strong analytical and problem-solving skills
  • Exceptional interpersonal skills, with the ability to handle sensitive situations with tact and diplomacy