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Mortgage Loan Specialist
2 months ago
Job Summary:
This role is responsible for ensuring the smooth processing of mortgage loans by coordinating with title companies, collecting necessary information, and clearing conditions to facilitate loan progression.
Key Responsibilities:
- Communicate effectively with title companies via email and phone to obtain missing information and resolve issues.
- Perform routine data entry and validation tasks to ensure accuracy and completeness.
- Initiate third-party orders, including title, appraisal, hazard, flood certification, credit, and other relevant services.
- Review and validate loan documents to ensure compliance with regulatory requirements.
- Handle routine calls, emails, and chat responses from clients and stakeholders.
- Assign and distribute workloads to team members to ensure efficient processing.
- Monitor work queues and intervene as necessary to resolve issues and expedite processing.
- Collaborate with multiple departments to resolve issues and facilitate loan processing.
- Perform other related duties as required and assigned.
Requirements:
- At least two years of experience in the mortgage industry, with a focus on title work.
- Recent experience in Encompass is a plus.
- Knowledge and experience with commercial lending, FHA, VA, and consumer loans is a plus.