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Customer Experience Representative

2 weeks ago


Dubai, Dubai, United Arab Emirates Al Futtaim Group Full time

The Al-Futtaim Group was established in the 1930s and has since grown into a diverse range of strategically positioned operating subsidiaries and associate companies. We operate collectively over 40 companies bearing the Al-Futtaim name and dominate many market segments in the UAE.

We are looking for an Automotive Host to join our team in Dubai. As a key member of our team, you will be responsible for ensuring that every customer interaction meets the highest standards of quality and satisfaction.

Your role will include:

  1. Providing exceptional customer service and resolving customer queries promptly and efficiently.
  2. Handling all incoming telephone communications and forwarding calls to relevant team members when necessary.
  3. Maintaining accurate records of customer interactions, including calls, emails, and meetings.