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Floor Operations Manager

2 months ago

Dubai, Dubai, United Arab Emirates theWORK Full time

About theWORK

TheWORK is a leading luxury hospitality company in Dubai, renowned for its boutique hotels, fine dining, and vibrant nightlife venues. We are expanding our portfolio with an exciting new beach club, set to become a premier destination for relaxation and entertainment.

Job Summary

We are seeking a highly skilled and experienced Floor Supervisor to join our dynamic team. As a Floor Supervisor, you will be responsible for ensuring exceptional guest experiences through innovative concepts and exceptional service.

Key Responsibilities

  • Lead and manage a team of hospitality professionals to deliver outstanding guest experiences
  • Develop and implement innovative concepts to enhance guest satisfaction and loyalty
  • Monitor and maintain high standards of service quality and consistency
  • Collaborate with cross-functional teams to drive business growth and revenue

Requirements

  • English Upper Intermediate or above
  • Experience in a similar role, preferably in a luxury hospitality setting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Positive attitude and strong work ethic

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment