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Restaurant Service Lead

2 weeks ago

Dubai, Dubai, United Arab Emirates Ennismore Full time
Job Description
  • Coordinate the activities of the serving team during each shift to ensure seamless service delivery.
  • Maintain high standards of cleanliness and adhere to food safety regulations at all times.
  • Develop and mentor new servers, providing guidance on best practices and restaurant policies.
  • Address customer complaints promptly and professionally, ensuring resolution and satisfaction.
Key Responsibilities
  • Collaborate with kitchen staff to ensure timely and accurate food preparation and delivery.
  • Manage reservations and seating arrangements to optimize dining room capacity.
  • Conduct pre-shift meetings to brief staff on daily specials, events, and any changes in procedures.