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Retail Department Head

7 days ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Miral Experiences Full time
Job Description:
Miral Experiences is seeking a highly skilled Retail Assistant Manager to join our team. In this role, you will be responsible for ensuring the smooth operation of our retail department. Your primary focus will be on managing a team of direct reports, including their training, daily attendance, and performance evaluation.

The ideal candidate will have excellent management and interpersonal skills, with the ability to motivate and inspire their team members. You will also be responsible for maintaining high standards of cleanliness, presentation, and visual display in our retail outlets, sales carts, and photo booths.

This is an exciting opportunity to work in a fast-paced retail environment and contribute to the success of our company. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.

Key Responsibilities:
  • Manage a team of Team Leaders and front-line colleagues to ensure efficient operations and high customer satisfaction.
  • Plan, book, and deliver on-the-job training to enhance colleague development and service standards.
  • Openly communicate relevant information through various channels, including department meetings and briefings.
  • Motivate colleagues through incentive programs and recognition rewards.
  • Ensure compliance with departmental policies, procedures, and performance standards.