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Network Architect

2 months ago

Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time

About Precision Hire Solution

We are a leading provider of business and technology services, committed to helping clients innovate, optimize, and transform for long-term success. Our team of experts in various fields works together to deliver cutting-edge solutions that meet the evolving needs of our clients.

Job Summary

We are seeking a highly skilled Network Engineer to join our team. The successful candidate will be responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs). This role will perform configurations, actions, installations, and attend to break/fix events, working towards associate to professional level certification while developing business knowledge.

Key Responsibilities

  • Own larger portions of an installation break/fix incidents at a low to medium level of complexity during project lifecycle
  • Take responsibility for problem resolution and troubleshooting during project lifecycle
  • Escalate complex problems to relevant third parties
  • Assist with the documentation of standard operating procedures relating to installations and fixes during ops handover
  • Compile and maintain project administration (Time Capture and feedback to stakeholders)
  • Conduct elementary presentations within the customers' organization
  • Expected to take leadership from senior resources on relevant technologies according to specialization and best practice

Requirements

  • Bachelor's degree or equivalent in Information Technology or Computing or related
  • Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, CCNA, CCNP, or Wireless certifications
  • Moderate level of work experience in technical implementation engineering specific to Networking technologies
  • Moderate level of experience engaging with clients and conducting presentations
  • Moderate level of experience in Networking technologies such as routing, switching, Wireless, SDI, distribution, core, and access layers
  • Moderate level of experience in diagnosis and troubleshooting

Work Environment

This is an onsite working position, requiring the ability to work under pressure and maintain a client-focused approach to solving problems.