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IT Support Specialist

1 week ago

Al Batayih, United Arab Emirates M42 Health Full time
Job Overview

M42 Health is a leading healthcare provider that brings together world-class clinical experts to deliver international standards of care.

The role involves managing and maintaining voice, desktop, and data network systems, ensuring system availability and efficiency.

  • On-Site Technical Support – Travel to M42 asset locations to provide hands-on assistance, troubleshooting, and technical support for caregivers and contractors.
  • Diagnose & Resolve IT Issues – Troubleshoot and fix problems with end-user devices, including printers, card readers, IPTV, telephones, kiosks, business applications, and Biomed devices.

The position also involves assisting users with various systems (phones, voice recording, messaging, and office peripherals), diagnosing and resolving technical issues, and escalating as needed.