Multichannel Support Specialist
6 days ago
In this role, you will serve as the face of our brand, providing world-class customer support through various channels. As a Frontline Ambassador, you will be responsible for delivering exceptional experiences that drive customer loyalty and advocacy.
Your Key Accountabilities
- Act as the primary point of contact for customers, addressing their queries, concerns, and feedback in a timely and professional manner.
- Develop a deep understanding of customer needs, preferences, and pain points, using this insight to inform support strategies.
- Escalate complex issues to internal teams, ensuring timely resolution and maintaining customer satisfaction.
- Maintain accurate records of customer interactions, ensuring information is easily accessible for future reference.
- Identify opportunities to enhance customer experience, suggesting improvements to support processes and procedures.
- Collaborate with internal teams to ensure seamless issue resolution and customer satisfaction.
- Monitor order delivery status, updating Salesforce system accordingly.
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UAS Support Specialist
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Genesys Expert Support Specialist
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Multichannel Ecommerce Specialist
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Dubai, Dubai, United Arab Emirates TechNest support center FZ L.L.C Full timeJob DescriptionThis is a full-time, on-site role for a Technical Support specialist. The position is located in Dubai, United Arab Emirates.About the RoleThe day-to-day tasks include handling customer inquiries, providing technical support, ensuring customer satisfaction, and maintaining effective communication channels.Responsibilities:Handle customer...
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Digital Marketing Specialist
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Marketing Specialist
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Customer Experience Champion
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Administrative Support Specialist
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Marketing Communications Specialist
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Office Support Specialist
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IT Support Specialist
4 days ago
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IT Support Specialist
4 days ago
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Event Support Specialist
2 days ago
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IT Support Specialist
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Accountant Support Specialist
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IT Support Specialist
2 days ago
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IT Support Specialist
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Dubai, Dubai, United Arab Emirates Estemarat Group Full timeWe are looking for a skilled IT Support Specialist to join our team in Dubai. The ideal candidate will provide technical assistance to end users, troubleshoot hardware and software issues, and ensure the smooth functioning of IT systems. This role is crucial for maintaining productivity and resolving technical challenges promptly.Key Responsibilities:Provide...
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IT Support Specialist
3 weeks ago
Dubai, Dubai, United Arab Emirates Bitoasis Full timeWe are seeking a detailoriented and efficientIT Support Specialist to join our team in Dubai United ArabEmirates. As an IT Support Specialist you will play a crucial rolein maintaining our organizations technology infrastructure andproviding exceptional technical support to ouremployees.Respond to and resolveITrelated issues through our ticketing system...
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Academic Support Specialist
5 days ago
Dubai, Dubai, United Arab Emirates JobFinder Spain Full timeThe Academic Support Specialist will work closely with colleagues at the Centre for Academic Success to develop and maintain clear referral mechanisms and protocols for supporting Students of Determination. The specialist will manage a varied and complex caseload of students, assessing individual needs and working collaboratively with other departments,...
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Office Support Specialist
7 days ago
Dubai, Dubai, United Arab Emirates Tiger Recruitment Full timeTiger Recruitment is looking for an experienced Office Support Specialist to support its Dubai office operations. As an Office Support Specialist, you will be responsible for:Reception & Office Management:Greet staff, clients, and visitors professionally and manage front-desk operations.Handle switchboard calls, directing inquiries and ensuring prompt...