Automation Expert

4 days ago


Dubai, Dubai, United Arab Emirates Rockwell Automation Full time
Field Service Specialist

We are seeking a highly skilled and motivated Field Service Specialist to join our team in Dubai, United Arab Emirates. As a Field Service Specialist, you will be responsible for providing on-site support and troubleshooting of product-level issues on Rockwell Automation technologies.

Your key responsibilities will include:

  • Assessing and documenting customer automation installed base and network infrastructure
  • Providing on-site support and troubleshooting of product-level issues on Rockwell Automation technologies (PLCs, HMI, VFDs & other motor control components)
  • Performing preventative maintenance activities on automation assets
  • Supporting customers to maintain control system health (firmware updates, OS patching, program backups, etc.)
  • Supporting Engineers with small project execution involving PLC and HMI migrations/conversions
  • Configuring Control Systems (PLC/VFD/Motion/Software) per customer requirements & commissioning customer site.

You will report to the Business Manager, Lifecycle Services and will be located in Dubai, United Arab Emirates.

Required Skills and Qualifications

  • Educational Background: Degree in Engineering or a related technical field.
  • Nationality: Emirati - is a must (government requirement)
  • Skills: Problem-solving mindset, and effective communication skills.
  • Experience: Fresh graduates are encouraged to apply; comprehensive training will be provided.
  • Additional: Eagerness to learn and grow in a dynamic field environment.

Benefits and Opportunities

  • International team in a stable and growing company within the automation industry
  • Ethical company with a culture of diversity, equity and inclusion
  • Friendly and collaborative working environment
  • Mobile working possibilities
  • Development opportunities and availability of a variety of trainings/e-Learning courses
  • Attractive compensation package plus additional benefits (e.g. company pension, BRAVO recognition program, bonus for work anniversaries etc.)


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