Customer Service Representative

2 weeks ago


Dubai, Dubai, United Arab Emirates Global Blockchain Show Full time
Job Summary

This part-time staff position is available within our lovely Whitehaven town centre cafe. As a Customer Service Representative, your primary responsibilities will include serving food and drinks, maintaining a clean and tidy environment, and providing exceptional customer experiences.

Key Responsibilities
  1. Serving Food and Drinks: Prepare and serve a variety of food and beverage items to our customers in a timely and efficient manner.
  2. Maintaining a Clean and Tidy Environment: Ensure the cafe is clean and tidy at all times, adhering to high standards of cleanliness and hygiene.
  3. Providing Exceptional Customer Experiences: Engage with customers in a friendly and welcoming manner, responding to their needs and resolving any issues promptly.
Requirements
  • Passionate about Providing Excellent Customer Service: You have a genuine passion for delivering exceptional customer experiences and ensuring customer satisfaction.
  • Friendly, Helpful, and Polite: You possess excellent communication skills and are able to interact with customers in a friendly, helpful, and polite manner.
  • Ideal Experience in Catering or Retail: You have previous experience working in a catering or retail environment, which would be an advantage.
  • Attention to Detail: You are meticulous in your work and able to maintain a high level of attention to detail.
  • Availability to Work Weekdays and Occasional Saturdays: You are available to work weekdays and occasional Saturdays, with a minimum of 9 hours per week.
Benefits
  • Hourly Rate of £ (Rising in April): You will receive a competitive hourly rate, which will increase in April.
  • Monthly Pay: You will receive a monthly pay, providing a stable income.
  • Permanent Part-time Staff Position: This is a permanent part-time staff position, offering job security and stability.
  • 28.5 Hours per Week: You will work a minimum of 28.5 hours per week, providing a regular schedule.
  • 28 Days Holiday per Year (Pro-Rata): You will receive a generous holiday entitlement, pro-rated according to your working hours.
  • Pension Scheme: You will be eligible to join our pension scheme, providing a secure retirement plan.
  • Share of Tips: You will receive a share of tips, providing an opportunity to earn additional income.
  • Staff Discounts: You will be eligible for staff discounts, providing a range of benefits and savings.
  • Regular Training: You will receive regular training, helping you develop your skills and knowledge.


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