Customer Service Representative
2 weeks ago
This part-time staff position is available within our lovely Whitehaven town centre cafe. As a Customer Service Representative, your primary responsibilities will include serving food and drinks, maintaining a clean and tidy environment, and providing exceptional customer experiences.
Key Responsibilities- Serving Food and Drinks: Prepare and serve a variety of food and beverage items to our customers in a timely and efficient manner.
- Maintaining a Clean and Tidy Environment: Ensure the cafe is clean and tidy at all times, adhering to high standards of cleanliness and hygiene.
- Providing Exceptional Customer Experiences: Engage with customers in a friendly and welcoming manner, responding to their needs and resolving any issues promptly.
- Passionate about Providing Excellent Customer Service: You have a genuine passion for delivering exceptional customer experiences and ensuring customer satisfaction.
- Friendly, Helpful, and Polite: You possess excellent communication skills and are able to interact with customers in a friendly, helpful, and polite manner.
- Ideal Experience in Catering or Retail: You have previous experience working in a catering or retail environment, which would be an advantage.
- Attention to Detail: You are meticulous in your work and able to maintain a high level of attention to detail.
- Availability to Work Weekdays and Occasional Saturdays: You are available to work weekdays and occasional Saturdays, with a minimum of 9 hours per week.
- Hourly Rate of £ (Rising in April): You will receive a competitive hourly rate, which will increase in April.
- Monthly Pay: You will receive a monthly pay, providing a stable income.
- Permanent Part-time Staff Position: This is a permanent part-time staff position, offering job security and stability.
- 28.5 Hours per Week: You will work a minimum of 28.5 hours per week, providing a regular schedule.
- 28 Days Holiday per Year (Pro-Rata): You will receive a generous holiday entitlement, pro-rated according to your working hours.
- Pension Scheme: You will be eligible to join our pension scheme, providing a secure retirement plan.
- Share of Tips: You will receive a share of tips, providing an opportunity to earn additional income.
- Staff Discounts: You will be eligible for staff discounts, providing a range of benefits and savings.
- Regular Training: You will receive regular training, helping you develop your skills and knowledge.
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