Dining Service Associate

3 days ago


Dubai, Dubai, United Arab Emirates JUMEIRAH Full time

About the Role:

A unique opportunity has arisen for a skilled Dining Service Associate to join our team at Jumeirah AlNaseem. The main responsibilities of this role include:

  • Welcoming guests with a warm smile and escorting them to their tables.
  • Catering to their requirements by taking food and beverage orders, serving food and beverages to customers, and attending to their needs.
  • Communicating orders to the kitchen effectively, memorizing the menu, and offering recommendations to upsell appetizers, desserts, drinks, and more, in line with Jumeirah standard operating procedure.
  • Answering inquiries about food and beverage items on the menu.
  • Assisting guests by explaining how various menu items are prepared and describing ingredients and cooking methods, where applicable.
  • Being aware of allergy information on menu items and informing guests where needed or inquired.
  • Informing guests of daily specials or special items/promotions not listed on the menu.
  • Checking customer identification to ensure they meet alcohol legal age requirements or requirements as per local law.
  • Offering food and wine suggestions. Taking food and beverage orders accurately, including any special requests, and informing the kitchen as per the request.
  • Working with bartenders to fill beverage orders. Working with kitchen staff to process and expedite food orders.
  • Delivering and serving food at tables. Using established food handling and serving techniques as per Jumeirah standard.

About You:

The ideal candidate for this position will have the following experience and qualifications:

  • One year of experience in the same position in a restaurant sector: within a 5-star hotel, luxury restaurant, or upscale bar setting.
  • Fluent in English and an additional international language is a plus.
  • Knowledge of Food and Beverage applications: Micros and Sevenrooms.
  • Passion for delivering exceptional dining experiences.


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