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Healthcare Management Consultant
1 week ago
Job Requirements:
Talent Bridge HR Consultancy Dubai requires a highly skilled Patient Services Manager to lead patient experience initiatives and improve hospital operations.
The successful candidate will have a strong background in healthcare management, excellent leadership skills, and the ability to drive change.
Key Responsibilities:
- Patient Experience & Operations:
- Develop and implement patient-centered care initiatives to enhance hospital reputation.
- Monitor patient feedback, complaints, and satisfaction surveys to drive continuous improvement.
- Lead the patient services department to ensure a seamless, high-quality patient journey.
- Staff Training & Development:
- Train and supervise patient service representatives, receptionists, and front-desk staff.
- Conduct customer service training to ensure professionalism and empathy in patient interactions.
