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Wellbeing Strategy Manager

7 days ago

Dubai, Dubai, United Arab Emirates Affinity Full time
The Opportunity
Affinity offers a unique chance to make a meaningful impact in the education sector. As a Wellbeing Strategy Manager, you will be part of a team dedicated to creating a positive and supportive environment for students and staff. Your primary focus will be on ensuring high-quality customer experiences for schools, including onboarding, retention, and developing customer success strategies.

### Key Responsibilities
  1. Work directly with schools to ensure exceptional customer experience.
  2. Impact business growth through onboarding new schools and retaining existing customers.
  3. Aid in the development of customer success strategies for schools.
  4. Quarterly customer reviews, training sessions, webinars, and content creation.
  5. Actively participate in KPIs and support company growth.