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Cryptocurrency Relationship Manager
1 week ago
At OKX, we are shaping the future of cryptocurrency and empowering individuals to take control of their financial freedom.
We are a leading crypto exchange with a wide range of products and services that cater to the diverse needs of our users. Our team is passionate about delivering exceptional customer experiences and fostering long-term relationships with our clients.
This role will involve managing day-to-day communications with high net worth VIP clients, providing them with timely responses, accurate information, and comprehensive support. You will be responsible for resolving complex client queries and issues, working closely with internal departments to ensure seamless resolution.
You will also be expected to build strong relationships with our existing VIP clients, drive revenue growth through in-depth knowledge of our platform and products, and collaborate with cross-functional teams to identify opportunities for improvement.
About the Opportunity- Provide top-notch support to VIP clients, ensuring timely responses and delivering accurate information.
- Manage and update CRM database to track client interactions and preferences.
- Collaborate with internal teams to resolve complex client queries and issues.
- Develop and maintain strong relationships with VIP clients to drive revenue growth.
