Business Operations Manager
3 weeks ago
We are seeking a highly skilled Business Operations Manager to join our team at NielsenIQ.
Key Responsibilities:
- Leadership and Management: Delegating responsibilities and supervising business operations to ensure seamless execution.
- Employee Development: Hiring, training, motivating, and coaching employees to provide exceptional customer service and assess their performance.
- Conflict Resolution: Resolving conflicts or complaints from customers and employees in a fair and timely manner.
- Store Operations: Monitoring store activity, ensuring proper provisioning, and staffing to maintain a high level of customer satisfaction.
- Process Improvement: Analyzing information and processes to develop more effective or efficient strategies and implement changes.
- Business Growth: Establishing and achieving business and profit objectives to drive growth and success.
- Store Maintenance: Maintaining a clean, tidy store, ensuring attractive signage and displays.
Requirements:
- Proven experience in business operations management.
- Excellent leadership and communication skills.
- Ability to analyze data and make informed decisions.
- Strong problem-solving and conflict resolution skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
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