Luxury Guest Services

7 days ago


Dubai, Dubai, United Arab Emirates Ennismore Full time
Welcome to Delano Dubai

We are a luxurious resort located on Bluewaters Island, offering an array of luxury rooms and suites, four exceptional culinary and mixology experiences, an ocean-front swimming pool, and a wellness studio. As a Bellman, you will be an integral part of creating memorable guest experiences from the moment they arrive.

Your Role:
  1. Provide Exceptional Guest Service: Assist guests with their luggage, provide warm welcomes, and ensure a seamless transition into the hotel.
  2. Offer Personalized Services: Provide guests with essential information about the hotel's facilities and services, as well as local attractions, making their stay more comfortable and enjoyable.
  3. Coordinate Transportation: Assist with arranging transportation for guests, including taxis, private cars, and shuttle services, ensuring that all travel arrangements are executed smoothly.
  4. Support Valet Parking: Help guests with vehicle arrangements and ensure a seamless process.
  5. Ensure Room Delivery: Ensure that luggage and special requests are delivered to rooms promptly and with care.
  6. Maintain Safety & Security: Monitor the entrance and surrounding areas to ensure the safety and security of guests and staff, while maintaining a welcoming atmosphere.
  7. Collaborate with Team Members: Work closely with the front desk, concierge, and other hotel departments to ensure that all guest needs are met in a timely and efficient manner.


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