Fintech Support Team Lead

7 days ago


Dubai, Dubai, United Arab Emirates NEAR Full time

Our company values transparency, integrity, and innovation. We strive to create a friendly, rewarding, and diverse work environment for every team member.

The successful candidate will have 2+ years of experience in operations or customer support, preferably within a crypto or fintech environment.

The role involves:

  • Performance Monitoring and Optimization: Continuously monitor conversion funnels and recommend actionable improvements.
  • Customer Service Operations: Provide excellent written and verbal communication skills to engage effectively with customers and internal teams.
  • Fiat Transaction Oversight: Process transactions, address complex edge cases, and manage disputes.

We offer a range of benefits, including L&D programs, comprehensive healthcare schemes, and a competitive total compensation package.



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