Guest Services Agent

We are looking for a highly motivated and organized Reservation Agent to join our team at Hyde Johannesburg Rosebank. As a key member of our front office team, you will be responsible for handling all reservation requests, managing rooming lists, and providing guests with accurate information about hotel facilities and services.About the JobThe successful...

To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner.To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.To take personal responsibility for the service and...

Company DescriptionEscape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Al Arab Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.Nature lovers will relish the open...

Company Description Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Al Arab Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.Nature lovers will relish the open...

KEY DUTIES ANDRESPONSIBILITIESPlease note thatthis is not an exhaustive list of everything that needs to bedone.  Anantara employees always find new ways to lookafter the business their guests and theircolleagues.   Within this the keyresponsibilities for this positionare:To anticipate guest needs andhandle guest inquiries in a helpful and attentive...

Roles and responsibilities1. CommunicationSkillsClear, friendly,and professional communication with guests, both in person and overthe phone or via email.Ability to listenactively to guest concerns, requests, or inquiries and respond in acourteous manner.2.Customer ServiceExcellenceProvidingexceptional service by addressing guest needs promptly and...

KEY DUTIES AND RESPONSIBILITIES Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business their guests and their colleagues. Within this the key responsibilities for this position are: To anticipate guest needs and handle guest inquiries in a helpful and...

Job DescriptionWe are seeking a highly skilled and experienced Guest Services Specialist to join our team at Ennismore. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences, managing reservations, and ensuring seamless operations.Key Responsibilities:Guest Services: Provide exceptional guest service,...

Key Responsibilities:The Guest Relations Supervisor is responsible for leading the Guest Relations team to provide exceptional service, monitoring guest feedback, and implementing improvements to enhance guest satisfaction.You will also be responsible for addressing and resolving guest complaints or issues efficiently, collaborating with other departments to...

Company DescriptionGet ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment...

Company DescriptionGet ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment...

Company Description Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment...

Company DescriptionGet ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment...

Company DescriptionGet ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment...

Company DescriptionSofitel Al Hamra Beach ResortJob DescriptionTo provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance.To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department.To be fully conversant with all services and...

As a Front Desk Agent at Mövenpick, you will be responsible for providing exceptional service to our guests, while ensuring that their needs are met. You will handle all calls and respond to requests, collaborate with other departments, and take ownership of resolving issues.Your Key Responsibilities:Greet and respond to requests from guests in a...

ResponsibilitiesThe Telecommunication Agent will be responsible for:Completing tasks outlined on the Officer Shift Checklist to ensure accuracy and completeness.Reporting defects in broadband and telephone equipment to vendors in a timely manner.Providing exceptional customer service to guests and resolving any issues or concerns they may have.Maintaining...

Roles and responsibilities- Provide prompt, courteous and efficient service to all guests to achieve a high level of customer satisfaction through personalized service as per Brand Standards.- Demonstrate a complete understanding of the hotel policies, procedures, service standards, have full knowledge of the hotel facilities, happenings, local conditions...

Responsibilities:1. Provide prompt, courteous and efficient service to all guests to achieve a high level of customer satisfaction through personalized service as per Brand Standards.2. Demonstrate a complete understanding of the hotel policies, procedures, service standards, have full knowledge of the hotel facilities, happenings, local conditions and...

Job Description:The Guest Relations Supervisor will be responsible for leading the Guest Relations team to provide exceptional service throughout the guest journey, from pre-arrival to departure. This includes greeting VIP guests, handling special requests, and ensuring personalized experiences.The successful candidate will monitor guest feedback and...