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Service and Support Professional

3 weeks ago

Dubai, Dubai, United Arab Emirates Otis Elevator Co Full time

About the Role:

We are seeking a highly skilled Mechanical Services Specialist to join our team. In this role, you will be responsible for maintaining and repairing elevator systems, collaborating with colleagues to ensure seamless service delivery, and contributing to a culture of continuous improvement and innovation.

Key Responsibilities:

  1. Carry out routine maintenance and repairs on assigned elevator systems.
  2. Work closely with Otis Line Operators to coordinate call backs and ensure timely completion of tasks.
  3. Identify and address potential safety risks and opportunities for improvement, reporting findings to the Team Lead - Mechanic.
  4. Support the development and implementation of strategies to enhance service delivery and customer satisfaction.