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Benefits Strategy Specialist

2 weeks ago

Dubai, Dubai, United Arab Emirates Marsh & McLennan Companies Full time
About the Job

We are seeking a Senior Client Relationship Manager to join our team at Marsh McLennan. As a trusted advisor, you will be responsible for managing relationships with existing and new clients, developing tailored regional benefits strategies, and fostering strong client relationships.

Key responsibilities include:

  • Leading client relations and benefits expertise
  • Market insight and relationship building
  • Portfolio growth and business development
  • Process compliance and financial targets
  • Leadership and communication
  • Ad hoc projects
Responsibilities
  1. Client Relations & Benefits Expertise
    • Develop and implement tailored regional benefits strategies for clients
    • Foster strong client relationships and understand their business needs and employee benefits philosophy
  2. Market Insight & Relationship Building
    • Stay informed on insurers' service propositions and capabilities
    • Establish and maintain strong relationships within the insurance market
  3. Portfolio Growth & Business Development
    • Identify new business opportunities through research, referrals, and personal networks
    • Explore opportunities for expanding services within existing client accounts
  4. Process Compliance & Financial Targets
    • Adhere to internal servicing guidelines to ensure best-in-class customer experience
    • Ensure accuracy in policy contracts and client documentation
  5. Leadership & Communication
    • Mentor and support junior team members, promoting best practices
    • Maintain proactive communication with internal and external stakeholders globally
  6. Ad Hoc Projects
    • Take ownership of special projects as assigned by senior leadership, ensuring timely delivery