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Room Service Specialist

3 months ago

Dubai, Dubai, United Arab Emirates Shangri-La Group Full time
Position Overview

As a Room Service Specialist, you will play a crucial role in ensuring our guests receive an unparalleled dining experience in the comfort of their rooms. Your commitment to excellence will help maintain the high standards of service that Shangri-La Group is renowned for.

Key Responsibilities
  • Oversee the daily operations of Room Service, ensuring efficiency and quality.
  • Deliver exceptional service to guests, enhancing their overall experience.
  • Facilitate seamless operations within the Room Service department.
  • Continuously seek opportunities to improve guest satisfaction.
  • Create memorable dining experiences for our guests.
Ideal Candidate Profile

We are seeking individuals who:

  • Possess a genuine passion for Food & Beverage and are eager to work in Room Service.
  • Take pride in delivering high-quality room service orders directly to guests.
  • Enjoy engaging with guests and providing personalized service.
  • Communicate fluently in English.
  • Preferably have prior experience in a luxury dining environment or a 5-star hotel in a similar capacity.
  • Exhibit curiosity and a willingness to learn about emerging culinary trends.
  • Are dedicated to serving food of the highest quality.
  • Are flexible and willing to work various shifts.