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Fashion Business Development Specialist

2 months ago


Abu Dhabi, Abu Dhabi, United Arab Emirates CHALHOUB Group Full time

Key Responsibilities:

Drive Business Growth:

  • Collect and analyze customer behavior data to inform business reviews and strategic decisions.
  • Develop and maintain strong relationships with clients across multiple channels.
  • Provide actionable insights and feedback on product performance to inform buying decisions.

Enhance Customer Experience:

  • Implement initiatives to drive Net Promoter Score (NPS) and customer satisfaction.
  • Ensure adherence to brand guidelines and standard operating procedures.
  • Optimize click-and-collect processes to meet service-level agreements.

Support Business Operations:

  • Collaborate with the marketing team to ensure accurate customer data capture.
  • Promote loyalty programs and stay up-to-date with app offerings.
  • Support in-store marketing events and activations.

Stay Informed:

  • Monitor brand social media activities and campaigns.
  • Provide input on store performance and areas for improvement.