Senior Soft Services Manager

6 days ago


Dubai, Dubai, United Arab Emirates Talent Pal Full time

Serco Middle East has been supporting governments to deliver public services across various sectors since 2007. To support Serco's continuous growth in the United Arab Emirates, we are seeking an experienced Senior Soft Services Manager to join our team.

The successful candidate will be responsible for managing the day-to-day service delivery and performance of the Soft Services Department, including key accountabilities such as:

  • Managing the Soft Services Department, including Cleaning & Window Cleaning, Pest Control, Waste Management, Timetabling, Service Desk, and Administration Departments.
  • Supporting and coaching internal team members to deliver services against company and client objectives.
  • Developing monthly activity reports to ensure optimum delivery across all identified areas of service.

We are looking for a highly motivated and flexible individual with a strong background in Soft Services facility management operations.



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