Call Center Team Lead

Key Responsibilities:As a Call Center Executive II at IIQAFGROUP Dubai, you will be responsible for leading a team of call center representatives in providing exceptional customer support.Leadership and Coaching:Develop and implement effective training programs to enhance the skills of call center representatives.Provide guidance and support to...

Key Responsibilities:As a Call Center Executive II, you will be responsible for leading a team of call center representatives in providing exceptional customer support. Your key responsibilities will include:Hiring, Training, and Development: Identify, recruit, and train high-performing call center representatives to ensure they have the skills and knowledge...

Key Responsibilities:As a Call Center Executive II, you will be responsible for leading a team of call center representatives in providing exceptional customer support. Your key responsibilities will include:Hiring, Training, and Development: Identify, recruit, and train top talent to join our call center team. Develop and implement training programs to...

Job Title: Arabic Speaker Call Center ManagerAt Damas Medical Center Sharjah, we are seeking a highly skilled and experienced Arabic speaker to join our call center team as a Call Center Manager. The successful candidate will be responsible for managing customer interactions, processing exchanges and refunds, and providing product information to ensure...

Key Responsibilities:Lead a team of customer service representatives, providing guidance and support to ensure exceptional service delivery.Develop and implement effective call center strategies to meet business objectives and improve customer satisfaction.Collaborate with other supervisors and management team members to drive operational excellence and...

Key Responsibilities:As a Call Center Supervisor at Damas Medical Center Sharjah, you will be responsible for leading a team of customer service representatives to deliver exceptional service to our patients and customers.Key Performance Indicators:Ensure that all customer inquiries and complaints are resolved in a timely and professional manner.Monitor and...

Job Title: Arabic Speaker Call Center ManagerWe are seeking a highly skilled and experienced Arabic speaker to join our team as a Call Center Manager at Damas Medical Center in Sharjah. As a key member of our customer service team, you will be responsible for managing customer interactions, processing exchanges and refunds, and providing product information...

Key Responsibilities:As a Call Center Supervisor at Damas Medical Center Sharjah, you will be responsible for leading a team of customer service representatives to deliver exceptional service to our patients and customers.Key Performance Indicators:Ensure that all customer inquiries and complaints are resolved in a timely and professional manner.Monitor and...

Key ResponsibilitiesCall Recording and Data Entry: Accurately record call details, including summaries of queries, in the system.Patient Data Management: Ensure patient details are updated in relevant databases.Customer Engagement: Engage with patients through calls to understand their needs, address complaints, and provide solutions to their issues with...

Key Responsibilities:As an Arabic speaker call center manager, you will be responsible for ensuring that customers receive exceptional service and support in their native language.Key Performance Indicators:Meet or exceed customer satisfaction targetsReduce customer complaints by 20% within the first 6 monthsIncrease customer retention by 15% within the...

Key Responsibilities:Lead a team of customer service representatives, providing guidance and support to ensure exceptional service delivery.Develop and implement effective call center strategies to meet business objectives and improve customer satisfaction.Collaborate with other supervisors and management team members to drive operational excellence and...

Key Responsibilities:As a key member of the Samsung team, the Contact Center Manager will be responsible for leading a team of customer service representatives to deliver exceptional service to our customers.Key Performance Indicators:Ensure that customer inquiries and complaints are resolved in a timely and professional manner.Develop and implement...

Key Responsibilities:As a key member of the Samsung team, the Contact Center Manager will be responsible for leading a team of customer service representatives to deliver exceptional service to our customers.Key Performance Indicators:Ensure that customer inquiries and complaints are resolved in a timely and professional manner.Develop and implement...

Key Responsibilities:As a key member of the Samsung team, the Contact Center Manager will be responsible for leading a team of customer service representatives to deliver exceptional service to our customers.Key Performance Indicators:Ensure that customer inquiries and complaints are resolved in a timely and professional manner.Develop and implement...

Key ResponsibilitiesCall Recording and Data Entry: Accurately record call details, including summaries of queries, and update patient information in relevant databases.Patient Communication: Engage with patients to understand their needs, concerns, and issues related to products or services, and provide solutions to address these issues.Efficient Call...

Key Responsibilities:As a key member of the Samsung team, the Contact Center Manager will be responsible for leading a team of customer service representatives to deliver exceptional service to our customers.Key Performance Indicators:Ensure that customer inquiries and complaints are resolved in a timely and professional manner.Develop and implement...

Job Title: TELE SALES AGENT- FEMALES ArabicDamas Medical Center is seeking a highly motivated and results-driven TELE SALES AGENT- FEMALES Arabic to join our team. As a key member of our sales team, you will be responsible for promoting our medical products and services to potential customers via phone.Key Responsibilities:Customer Interaction: Build...

Drive Growth and ExcellenceAs a key member of our team, you will play a vital role in driving the growth and success of our Center. Your primary focus will be on developing and executing marketing and sales plans to increase business and revenue.Key Responsibilities:Provide exceptional customer service to clients, understanding their needs and aspirations to...

Drive Growth and ExcellenceAs a key member of our team, you will play a vital role in driving the growth and success of our Center. Your primary focus will be on developing and executing marketing and sales plans to increase business and revenue.Key Responsibilities:Provide exceptional customer service to clients, understanding their needs and aspirations to...

Drive Growth and ExcellenceAs a key member of our team, you will play a vital role in driving the growth and success of our Center. Your primary focus will be on developing and executing marketing and sales plans to increase business and revenue.Key Responsibilities:Provide exceptional customer service to clients, understanding their needs and aspirations to...