Elevator Maintenance Specialist

7 days ago


Dubai, Dubai, United Arab Emirates Otis Elevator Co. Full time
Job Overview

The role holder is responsible for supporting the sales operations of Otis Elevator Co. including estimations, preparing maintenance contracts, and negotiating contract renewals. The role holder maintains a database of contracts to ensure effective tracking of the sales pipeline.

Key Responsibilities
  • Manage a portfolio of elevator units by maintaining good working relationships with existing customers.
  • Serve as primary contact for timely resolution of customer needs surrounding inquiries.
  • Develop build-on repair and modernization sales through networking, bids, and tenders.
  • Develop a sales strategy to achieve sales targets, ensuring profitability.
  • Use Otis' sales tools to effectively track opportunities, pipeline, and forecast sales results.
  • Conduct sales negotiations and close deals, ensuring payment on time.
  • Collaborate with fellow team members, including other sales representatives and field colleagues.

Requirements
  • You have a business or technical degree or have completed training as a technician or technical business administrator, with a minimum of 5 years' work experience.
  • You have some experience in the sale of technical products requiring customer consultation.
  • You have a strong customer and service orientation, including excellent interpersonal skills.
  • You have strong presentation, written, and verbal communication skills to effectively develop expectations and relationships with internal and external customers.
  • You are target focused, with the ability to work at pace in a demanding, complex, corporate organization.
  • Fluent written and spoken English essential.


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