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Customer Service and Sales Officer

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full time
Job Overview:

As a Customer Relationship Officer at ADIB - Abu Dhabi Islamic Bank, you will be responsible for managing relationships with customers, providing excellent service, and promoting ADIB's retail banking products and services.

Main Responsibilities:
  • Customer Relationship Management:
    • Build and maintain strong relationships with customers.
    • Provide personalized service to meet customer needs.
  • Product and Service Promotion:
    • Sell and promote ADIB's retail banking products and services.
  • Operational Support:
    • Assist with operational tasks such as deposit account management and finance account documentation.
  • Team Collaboration:
    • Work collaboratively with the sales and relationship building team to achieve sales targets.
Requirements:
  • Degree in Business Administration or related field.
  • Minimum 2 years' experience in a similar role in a banking environment.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment.