Maintenance Technician II

1 week ago

Dubai, Dubai, United Arab Emirates Sonder Full time
About Sonder

Sonder is a pioneering hospitality company that is revolutionizing the industry through innovative, tech-powered service and inspiring, thoughtfully designed accommodations. Officially launched in 2014, Sonder has made a significant impact by offering a variety of accommodation options in 40+ cities across 10 countries and three continents. Our innovative app empowers guests by providing self-service features and 24/7 on-the-ground support at their fingertips. From seamless check-in to boutique bathroom amenities, we bring the best of a hotel experience without any formality. As a company with global expansion plans, there will be opportunities for extraordinary personal and professional growth for the right candidate.

Job Overview

As a Maintenance Technician II at Sonder, you will play a critical role in delivering a flawless guest experience. You will be responsible for ensuring that our units are well-maintained and that our guests have a comfortable and enjoyable stay. This is a great opportunity for an experienced Maintenance Technician looking to join a facilities team that values attention to detail and a passion for problem-solving.

Key Responsibilities
  1. Guest Space Maintenance: Complete a variety of tasks related to the maintenance of guest spaces and rooms, including troubleshooting, light repairs, and major repairs or replacements of electrical, HVAC, plumbing, structural, or other building assets.
  2. Equipment Maintenance: Complete periodic maintenance of electrical, HVAC, plumbing, and other building or room equipment to ensure optimal performance and efficiency.
  3. Handyman Services: Perform handyman repairs to a high level of finish in guest rooms and guest spaces, including furniture, doors, windows, patch and paint, and other hardware.
  4. Safety and Compliance: Ensure adherence to all relevant federal and local guidelines for safety and productivity, including OSHA, ADA, and other required regulations.
  5. Work Area Maintenance: Maintain a clean and organized work area while completing tasks related to maintenance, repair, or installation.
  6. Contractor Coordination: Coordinate, meet, and support 3rd-party contractors, including painters, installers, furniture builders, housekeepers, and other specialized trades.
  7. Apartment Walkthroughs: Conduct thorough apartment walkthroughs and maintenance checks to ensure that our units are well-maintained and meet our high standards.
  8. Project Management: Organize and document project information and updates to ensure that all stakeholders are informed and up-to-date.
  9. Supervision and Training: Instruct and supervise contractors as they paint, build furniture, hang art, photograph, and clean.
  10. Travel: Travel to various buildings/cities as required to ensure that our units are well-maintained and that our guests have a comfortable and enjoyable stay.
Requirements
  • Previous experience working in maintenance, as a Maintenance Technician II or equivalent.
  • Certification in a skilled trade, such as HVAC, electrical, or carpentry, examples may include NFPA 70E, EPA, OSHA 30, general Contractor license.
  • Excellent understanding of mechanical, electrical, plumbing, and HVAC systems.
  • A perfectionist that obsesses over all the details.
  • Ability to take the initiative and problem-solve independently.
  • Professional demeanor and strong ability to establish positive relationships with others.
  • Motivated to adopt new and emerging technologies.
  • Knowledgeable with Google Suite.
  • Ability to lift/carry items and stand/walk for extended periods of time.
  • A background in construction, hospitality, or operations a plus.
  • Must have a flexible schedule and open to working some weekends as business requires.
  • Support the Hospitality/Building Manager in regards to safety & security of the building along with Fire, Life Safety concerns.
  • This role requires regular access to a reliable smartphone.

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