Ultra-Luxury Hospitality Host

7 days ago


Dubai, Dubai, United Arab Emirates Ennismore Full time

Are you passionate about delivering exceptional guest experiences? Do you possess a natural flair for hospitality, combined with a keen eye for detail and a warm, welcoming smile? If so, we invite you to join our team as a Resort Host (Residences) at Banyan Tree Dubai. In this pivotal role, you will be responsible for crafting unforgettable memories for our discerning guests, setting the tone for an unforgettable island getaway experience.

Main Responsibilities
  • Welcome and Farewell: Extend a warm welcome to guests upon arrival and bid them farewell upon departure, fostering a lasting impression of our luxurious hospitality.
  • Front Desk Management: Oversee the smooth operation of the Reception Desk, ensuring prompt responses to guest inquiries and resolving any issues efficiently.
  • Guest Feedback: Collect and analyze guest feedback, using insights to inform service improvements and optimize the overall guest experience.

Necessary Skills and Qualifications:

  • Minimum 2 years' experience in a similar role within an ultra-luxury hospitality environment.
  • Possess exceptional guest service skills, paired with professional presentation and sophisticated communication skills.
  • Fluency in English (verbal & written); additional languages are an asset.


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