Room Booking Specialist
4 days ago
Dusit Hotels and Resorts is seeking a highly skilled Room Booking Specialist to join our team.
About the Job:The successful candidate will be responsible for managing room bookings, verifying availability and rates, and communicating with guests and colleagues to ensure seamless operations. They will work closely with the front desk team to maximize guest satisfaction and meet departmental goals.
Key Responsibilities:- Verify room availability and rates for incoming reservations.
- Process room bookings, cancellations, and amendments in a timely and efficient manner.
- Communicate effectively with guests, colleagues, and other departments to resolve any issues or concerns.
- Maintain accurate records and reports, using hotel management systems and software.
- Bachelor's degree in Hotel Management, Business Administration, or related field.
- Minimum 1 year of experience in a similar role within the hospitality industry.
- Basic knowledge of hotel management systems, including Property Management Systems (PMS) and Central Reservation Systems (CRS).
- Excellent analytical and problem-solving skills.
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