Laundry Attendant Assistant

4 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Shangri-La Group Full time
Career Opportunities: Textile Care Specialist

We are seeking a skilled and experienced Textile Care Specialist to join our dynamic laundry department at the Shangri-La Group.

Key Responsibilities:

  • Sorting, washing, drying, pressing, and folding clothing and other textile items with precision and attention to detail.
  • Removing stubborn stains from items using established procedures.
  • Accurately tracking which items belong to whom, ensuring seamless customer service.
  • Maintaining an updated inventory of laundry detergents and sewing kits, guaranteeing efficient operations.
  • Regularly inspecting and reporting maintenance and repairs on laundering equipment to ensure optimal performance.
  • Sustaining a clean and organized facility, adhering to health and safety standards.
  • Anticipating and responding to customer inquiries, concerns, and complaints in a courteous and professional manner.
  • Operating and maintaining laundry equipment, including washers, dryers, and ironing machines, to ensure efficient workflow.
  • Adhering to local and company regulations regarding occupational health, safety, and security, upholding the highest standards of integrity.

Requirements:

  • Minimum 1 year experience in the hospitality industry, with a proven track record of delivering exceptional results.
  • Ability to focus and remain calm under pressure, while consistently providing excellent customer service.
  • Demonstrated commitment to living and embodying the Shangri-La Values, driving excellence in all aspects of work.

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