Performance Optimization Specialist

2 weeks ago


Dubai, Dubai, United Arab Emirates EDARI uae Full time
About the Role

We are seeking a highly skilled Performance Optimization Specialist to join our team at EDARI UAE. As a key member of our organization, you will play a crucial role in driving business excellence and efficiency across our operations.

Key Responsibilities
  • Strategic Performance Monitoring: Conduct regular monitoring of key performance indicators (KPIs) to ensure alignment with our organizational objectives.
  • Data Analysis and Insights: Gather and analyze data to identify areas for improvement and provide actionable recommendations to enhance our performance.
  • Service Level Agreement (SLA) Management: Monitor and update SLAs for each business asset to ensure compliance and efficiency.
  • Process Improvement: Collaborate with cross-functional teams to identify opportunities for process enhancements and implement changes to streamline workflows and optimize resource allocation.
  • Operational Excellence: Conduct process mapping exercises to identify areas for improvement and develop strategies to enhance operational efficiency.
  • Performance Reporting: Prepare and present regular performance reports to senior management, highlighting key metrics and areas for improvement.
  • Strategic Initiative Support: Provide support in the development and execution of strategic initiatives aimed at achieving our organizational goals.
Requirements
  • Education: Bachelor's degree in Business Management or a related field.
  • Experience: Proven experience in a similar role, preferably within a performance or excellence department.
  • Skills: Advanced proficiency in Microsoft Excel and PowerPoint, strong analytical skills, excellent multitasking and time management abilities, and exceptional communication skills.
  • Knowledge: Demonstrated experience in SLA monitoring, balance scorecard management, and process improvement initiatives.


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