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Technical Support Specialist

1 week ago

Dubai, Dubai, United Arab Emirates Innovative Systems Full time

About Us

Innovative Systems is a dynamic company that values innovation and customer satisfaction. We offer a unique opportunity for individuals to grow professionally and personally while making a real impact on our customers' experiences.

Job Description

As a Technical Support Consultant, you will be part of a talented team that provides cutting-edge technical support to our customers. Your primary responsibility will be to analyze and resolve complex technical issues, utilizing your SQL skills and strong communication abilities.

Responsibilities

  • Troubleshoot software and system functionality issues
  • Develop SQL scripts and custom software processes
  • Work collaboratively with internal teams to resolve issues efficiently

Requirements

  • Degree in Computer Science or related field
  • Experience with SQL databases and SQL programming language
  • Strong analytical and problem-solving skills
  • Excellent communication skills in English and Arabic
  • Willingness to work on call rotation (minimal)

Bonus Points

  • Familiarity with Fintech or financial services industry
  • Knowledge of SWIFT or other payment processing systems
  • Proficiency in French, Spanish, Portuguese, or other business-level languages