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Customer Experience Specialist

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates RIXOS Full time

About the Job:

As a Customer Experience Specialist at RIXOS, you will be responsible for creating unforgettable experiences for our guests. This role involves working closely with the Food and Beverage team to ensure that all menu items are expertly prepared and presented, and that every guest receives a warm and welcoming service.

Key Duties:

  1. To deliver exceptional customer service and ensure that all guests receive a personalized experience.
  2. To work closely with the kitchen team to ensure that all menu items are prepared to a high standard.
  3. To maintain a clean and organized workspace and adhere to health and safety standards.
  4. To handle guest enquiries in a professional and courteous manner.
  5. To participate in ongoing training and development programs to enhance skills and knowledge.

Qualifications and Skills:

To be successful in this role, you will need to have a strong commitment to delivering exceptional customer service and a positive attitude towards working in a fast-paced environment. You will also need to possess excellent communication and interpersonal skills, as well as the ability to work well under pressure.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • The chance to work in a dynamic and supportive team environment.
  • A fun and rewarding work culture.