Senior Business Solutions Consultant

3 days ago


Dubai, Dubai, United Arab Emirates SAP Full time

At SAP, we empower professionals to make a lasting impact. Our collaborative culture is driven by a shared passion to help the world run better.

The Senior Business Solutions Consultant brings in-depth knowledge of business processes and solutions to customers by demonstrating a compelling vision of the future with SAP SuccessFactors/HCM partner solutions. The ideal candidate will have strong presentation skills, deep understanding of SuccessFactors portfolio, and the ability to engage with stakeholders at all levels.

Account Team Engagement:
  • Engage with customers early in the sales cycle by matching customer needs and vision to SAP SuccessFactors solutions and qualifying the opportunity against a probability of success.
  • Manage the business process discovery to provide a foundation for the solution recommendations and support the business capability mapping, technical discoveries, and the case for change.
  • Support new sales and adoption by providing solution-specific expertise and competitive differentiation.
  • Provide expertise to the account team and to the development of the account strategy.
  • Contribute to creation of overall theme and competitive differentiation (value wedges) and execute dry runs.
  • Engage customers through impactful storytelling.
  • Provide answers to customer/internal SAP team inquiries concerning solution topics focusing on driving customer success and business outcomes.
  • Embrace consistent messaging and employ digital assets in all customer engagements, including recorded demos, presentations, microsites, and other reusable content.
Customer Lifecycle Engagement:
  • Effectively transition the deal to on-boarding teams/partner/Field Services.
  • Drive adoption by continuing to sell the vision and impact of SAP's solutions post-selection.
  • Provide expertise through the customers' successful deployments and realization of value, as required.
Experience & Educational Requirements:
  • 10-15 years of relevant professional experience with large, IT organizations/multi-national software.
  • SAP SuccessFactors certification is preferred, with a proven ability to apply product knowledge to customer-specific use cases.
  • Expertise in one or more SuccessFactors modules (Employee Central, Time, Payroll, Talent Management).
  • Strong technical acumen and understanding of HR processes and workflows.
  • Working knowledge of Cloud, Hosted Services, and SAAS/PAAS/IAAS models, cloud-based commerce/business networks.
  • Ability to work collaboratively in a team-oriented environment while being self-motivated to take initiative.
  • Ability to engage through storytelling.
  • Fluency in Arabic.


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