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Community Coordinator Specialist

2 weeks ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates Qureos Full time

Qureos is seeking a Community and Inspection Coordinator to join our team. As a key member of our community management team, you will play a vital role in maintaining compliance with property rules, issuing notifications, and resolving issues reported by residents.

Key Responsibilities:
  • Community Engagement & Issue Resolution

You will be responsible for addressing customer complaints, suggestions, or requests through coordination with the Customer Happiness Centre Department via online tickets or email requests. You will also investigate, coordinate, and resolve issues raised by residents and customers.

  • Facilitate Communication

As a Community and Inspection Coordinator, you will facilitate communication with property owners and tenants regarding community concerns and operational updates. You will assist with compliance monitoring and ensure that owners, tenants, residents, and guests adhere to Community Rules and Lease Agreements.

  • Parking Management

You will manage car parking allocations and resolve parking-related concerns within the community.

  • Inspection & Compliance Management

You will conduct routine property inspections to ensure compliance with community guidelines and identify maintenance needs. You will issue and manage Notices of Violation and Violation Orders for non-compliance cases. Ensure the proper usage of approved systems and processes for compliance monitoring.

  • Administrative Support

You will process correspondence with tenants, owners, and third parties to facilitate smooth property management operations. You will provide support by producing, modifying, or distributing notices, memos, and general updates for community members. Maintain accurate records of interactions, compliance issues, and property-related documentation.