Virtual Support Specialist
3 days ago
We are seeking a highly motivated Virtual Customer Service Executive to join our team. In this role, you will be responsible for delivering exceptional customer experiences by providing accurate product and service information, resolving issues promptly, and maintaining high quality standards.
Job Description:
The ideal candidate will possess excellent communication skills in English and Arabic, with the ability to work effectively in a team-oriented environment. He/she must have a strong understanding of customer service principles and be able to analyze customer needs to provide solutions.
Responsibilities:
- Respond to customer inquiries and resolve issues in a fair and professional manner.
- Make recommendations for potential products or services based on customer needs.
- Maintain accurate records of customer interactions, updating history through service requests and notes.
Requirements:
- Degree equivalent to High School Diploma.
- 0-2 years relevant experience in banking sector.
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GCC Virtual Support Specialist
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Virtual Support Specialist
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