Process Improvement Specialist
6 days ago
We are seeking an experienced professional to join our team as a Senior Associate Business Support. The ideal candidate will have a solid understanding of business support department operations and be proficient in maintaining and administering ARIS, Salesforce, and Oracle systems.
Key Responsibilities:
- Ensure customer satisfaction through effective complaint resolution and maintain compliance with policies, systems, processes, and procedures.
- Analyze data to provide valuable insights and recommendations for process improvements.
- Promote excellent interpersonal skills for effective communication and collaboration with team members and stakeholders.
Requirements:
- Bachelors/Masters Degree in Business Management or IT Management is required.
- Business Process Management and Project Management Certifications are preferable.
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