Process Improvement Specialist

6 days ago


Dubai, Dubai, United Arab Emirates ALDAR Full time
About the Role

We are seeking an experienced professional to join our team as a Senior Associate Business Support. The ideal candidate will have a solid understanding of business support department operations and be proficient in maintaining and administering ARIS, Salesforce, and Oracle systems.

Key Responsibilities:
  • Ensure customer satisfaction through effective complaint resolution and maintain compliance with policies, systems, processes, and procedures.
  • Analyze data to provide valuable insights and recommendations for process improvements.
  • Promote excellent interpersonal skills for effective communication and collaboration with team members and stakeholders.

Requirements:
  • Bachelors/Masters Degree in Business Management or IT Management is required.
  • Business Process Management and Project Management Certifications are preferable.


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