Process Improvement Lead
7 days ago
We are seeking an experienced Process Improvement Lead to join our team at Tabby. In this role, you will be responsible for driving process improvements that enhance customer satisfaction and operational efficiency.
About the Role- Leadership Experience: Proven leadership experience, with the ability to manage and mentor a team effectively.
- Customer Support Expertise: Strong background in customer support operations, with a deep understanding of customer service principles, problem-solving techniques, and conflict resolution.
- Process Analysis: Oversee the analysis of existing customer support processes to identify inefficiencies, bottlenecks, and areas for improvement.
- Process Design: Leverage your deep understanding of customer support best practices to guide the team in designing processes that improve customer satisfaction and resolve pain points.
- Education: Bachelor's degree in Math, Engineering, Software Development, Business Administration, Operations Management, or a related field.
- Technical Skills: Familiarity with customer support systems and tools (e.g., CRM software, ticketing systems).
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Business Process Improvement Lead
1 day ago
Dubai, Dubai, United Arab Emirates Al Khayyat Investments (AKI) Full timeThe Business Process Improvement Lead at Al Khayyat Investments (AKI) is responsible for leading the setup and improvement of Microsoft Dynamics CRM, Salesforce, and Loyalty systems within our organization.This role requires close collaboration with various business teams to effectively apply CRM technology in meeting business goals, enhancing customer...
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Process Improvement Lead
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Dubai, Dubai, United Arab Emirates Bmw Dubai Full timeBMW Dubai is seeking an experienced Quality Assurance Analyst to join our team and help us drive process improvements and enhance customer satisfaction.About the Role:This is an exciting opportunity for a skilled professional to make a real impact on our business.The successful candidate will work closely with our operations and training teams to develop and...
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Business Process Improvement Lead
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Dubai, Dubai, United Arab Emirates Amazon Full timeJob DescriptionWe are seeking a Business Process Improvement Lead to join our team. As an Ops Business Analyst, you will have autonomy in shaping the role and the window to benchmark processes across global Amazon geographies.Your key responsibilities will include:Identifying process gaps and proposing solutions.Benchmarking processes across global Amazon...
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Process Improvement Expert
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Dubai, Dubai, United Arab Emirates Ntww Full timeWe are looking for a highly skilled Process Improvement Expert to join our team at Ntww. As a key member of our team, you will be responsible for identifying and implementing KPIs and measurement frameworks to monitor process efficiency, usage, and impact.Responsibilities:Analyze and report daily, weekly, and monthly performance trends, highlighting key...
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IT Process Improvement Specialist
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Dubai, Dubai, United Arab Emirates Ghobash Trading & Investment Full timeAbout UsWe are a leading investment company with a diverse portfolio of businesses across various sectors. Our mission is to build high-value businesses that drive growth and success.Job ResponsibilitiesLead software implementation projects, ensuring timely delivery and high-quality results.Collaborate with stakeholders to understand their needs and develop...
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Test Process Improvement Specialist
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QA Process Improvement Lead
1 day ago
Dubai, Dubai, United Arab Emirates Robinson & Co (Singapore) Pte Ltd Full timeRobinson & Co (Singapore) Pte Ltd is seeking an experienced QA Lead to join our team. As a QA Lead, you will play a critical role in ensuring the quality of our products by overseeing the entire QA lifecycle for projects within a particular Line of Business.You will be responsible for defining test strategies, ensuring coverage, and managing risks across...
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Process Improvement Director
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Process Improvement Manager
1 day ago
Dubai, Dubai, United Arab Emirates Nexus Solutions Full timeWe are seeking a Process Improvement Manager to join our team at Nexus Solutions. This is a challenging role that requires strong analytical and problem-solving skills.The successful candidate will have a proven track record of improving processes and implementing automation tools to drive efficiency. Experience in startup or fast-scaling companies is highly...
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Process Improvement Specialist
7 days ago
Dubai, Dubai, United Arab Emirates Livbnb LLC. Full timeWe are seeking a Process Improvement Specialist to join our team at Livbnb LLC. As a Process Improvement Specialist, you will be responsible for analyzing and improving our business processes to increase efficiency and effectiveness.Main ResponsibilitiesAnalyze existing business processes to identify areas for improvement.Develop and implement new processes...
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Process Improvement Lead
6 days ago
Dubai, Dubai, United Arab Emirates Carrier Global Corporation Full timeYour Career GrowthWe aim to provide a fair and valuable recruitment process for everyone. If selected, you will follow the next stages:Initial call with our sourcing/recruitment teamInterview with the ManagerWe strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and...
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Head of Business Process Improvement
6 days ago
Dubai, Dubai, United Arab Emirates Virtusa Full timeJob Overview:We are seeking an experienced Head of Business Process Improvement to join our team. The successful candidate will have substantial experience in business process reengineering, process mining, and the Business Process Framework by TMF.Main Responsibilities:Develop and implement process improvements to increase efficiency and reduce costs.Design...
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Process Improvement Specialist
1 day ago
Dubai, Dubai, United Arab Emirates JobItUs Full timeProcess Improvement SpecialistWe are seeking a seasoned Process Improvement Specialist to join our team at JobItUs. As an experienced BPM Developer, you will play a vital role in analyzing business processes and identifying opportunities for improvement.ResponsibilitiesAnalyze business processes to identify areas for improvementDesign and develop BPM...
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Operations Improvement Lead
24 hours ago
Dubai, Dubai, United Arab Emirates OnePoint HR and Management Consultants Full timeJoin our dynamic team as an Operations Improvement Lead at OnePoint HR and Management Consultants!ResponsibilitiesIdentify areas for improvement in business processes and develop strategies to enhance efficiency.Collaborate with cross-functional teams to implement process improvements.Analyze data to measure the effectiveness of process...
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Industrial Process Improvement Professional
10 hours ago
Dubai, Dubai, United Arab Emirates Harshplacements Full timeAbout the Role:We are seeking a highly skilled Industrial Process Improvement Professional to join our production team at Harshplacements. This role will involve collaborating with cross-functional teams to improve quality across all stages of production.About Us:We are a leading manufacturer of chemicals, petrochemicals, plastics, and rubber products. Our...
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Process Improvement Manager
4 days ago
Dubai, Dubai, United Arab Emirates Binance Full timeWe are looking for a skilled Process Improvement Manager to join our team at Binance. As a key member of our operations department, you will be responsible for driving process improvements across the organization.The successful candidate will have a proven track record of delivering high-quality analysis and developing effective solutions to complex...
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Process Improvement Lead
5 days ago
Dubai, Dubai, United Arab Emirates Jotech Paints Full timeWe are currently recruiting for a Quality Control Manager to join our team at Jotech Paints in Ras Al Khaimah, UAE.About the Position:The successful candidate will be responsible for managing quality processes to ensure the quality of our paints and coatings.Key Responsibilities:Ensure Product Quality: Ensure that all products meet quality standards and...
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Process Improvement Specialist
24 hours ago
Dubai, Dubai, United Arab Emirates Amazon Full timeWe are seeking a highly analytical and detail-oriented Process Improvement Specialist to join our team at Amazon.In this role, you will be responsible for developing and implementing process improvements across our Fulfillment Centres.Working closely with cross-functional teams, you will identify areas for improvement and develop strategies to increase...
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Process Automation and Improvement Manager
2 days ago
Dubai, Dubai, United Arab Emirates TechnohandZ Global Full timeJob Summary:The Senior Business Analyst role at TechnohandZ Global involves leveraging process automation to drive business growth. We seek an experienced professional to lead this effort.Key Responsibilities:Leverage technology to automate business processes, improving efficiency and reducing costs.Oversee multiple projects, ensuring successful delivery and...
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Head of Process Improvement
24 hours ago
Dubai, Dubai, United Arab Emirates Tap Payments Full timeAbout Tap PaymentsWe're seeking an experienced Operations Manager to join our team and drive process improvements. As a key member of our team, you will be responsible for:Designing, implementing, and optimizing internal processes to ensure smooth operations and scalability.Developing and standardizing workflows to improve efficiency, reduce costs, and...