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In-Room Dining Server for the Waldorf Astoria
2 months ago
We are seeking a highly skilled In-Room Dining Server to join our team at the Waldorf Astoria Dubai International Financial Centre. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests in a friendly, timely, and efficient manner.
Key Responsibilities- Guest Service: Manage guest queries in a professional and courteous manner, ensuring that all guests receive a high level of service.
- Food and Beverage Service: Serve food and beverages to guests in a timely and efficient manner, ensuring that all orders are accurate and delivered to the correct guests.
- Menu Knowledge: Ensure that you have a thorough knowledge of our menu offerings and can make recommendations to guests as needed.
- Inventory Management: Ensure that all floor stations are well-stocked with necessary supplies and that inventory levels are maintained at all times.
- Reporting: Follow correct reporting procedures if faced with any issues or concerns.
- Quality Control: Ensure that all food and beverage orders are of a consistently high standard and delivered in a timely manner.
- Appearance and Attire: Maintain a professional appearance and adhere to our hotel's grooming standards, including uniform dress code, cleanliness, and personal hygiene.
- Regulations and Compliance: Comply with all hotel security, fire regulations, and health and safety legislation.
- Scam Awareness: Be aware of common scams and take steps to protect yourself and our guests from potential threats.
- Guest Education: Educate guests on how to protect themselves from scams and provide them with resources and information as needed.
- Education and Training: Possess a high school diploma or equivalent and have completed any relevant training or certifications.
- Experience: Have a minimum of 1 year of experience in a similar role, preferably in a luxury hotel environment.
- Skills and Abilities: Possess excellent communication and interpersonal skills, with the ability to work well under pressure and maintain a professional demeanor in all situations.
- Competitive Salary and Benefits: We offer a competitive salary and benefits package, including health insurance, paid time off, and opportunities for career advancement.
- Professional Development: We are committed to the professional development of our employees and offer training and development opportunities to help you grow and succeed in your career.
