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Customer Experience Associate

2 weeks ago

Abu Dhabi, Abu Dhabi, United Arab Emirates IDP International Education Specialists Full time

About IDP International Education Specialists

We are a leading provider of international education services, dedicated to empowering individuals to achieve their academic and career goals.

We operate in over 50 countries, with a team of over 7,000 people who share a common goal: to provide unparalleled education services to students, test takers and our partners.

We are seeking a highly skilled SP Admin Assistant to join our team, supporting our mission to deliver high-quality education services to students, test takers and our partners.

Key Accountabilities
  1. Customer Service and Support
  • Provide exceptional customer service to students, clients and all other visitors or guests of IDP offices.
  • Support counselors in managing university applications and student records.
Operational Support
  • Collaborate with the team to plan and coordinate events, conferences and meetings.
  • Contribute to the development of operational processes and procedures.
Administrative Functions
  • Manage and maintain accurate records and databases.
  • Perform various administrative tasks as required by the IELTS Test Center Administrator or Office Manager.